If you want to remove a Google review, it's important to understand the process involved. If you're the author of the review, you can delete it yourself.
There are also other options : A review can be reported as inappropriate if it violates Google's guidelines.

It can also be helpful to actively encourage satisfied customers to give positive reviews - this way, negative feedback can be offset.
Always focus on building and maintaining a trusting relationship with your customers to strengthen your online reputation in the long term.

 

Please note: Submitting misleading information or completing the Google form incorrectly or incompletely may result in Google asking questions or rejecting your request.

Nowadays, many customers check existing reviews before making a purchase. These reviews often have a significant influence on the purchase decision.

 

Another factor may be personal sensitivities, which may be reflected in your Google profile.